; charset=UTF-8" /> Administrative Staff | New Bern, NC | Peak Performancenews

Due to hurricane damage, the Havelock location is closed until further notice. Havelock therapists Hannah Zhang, Sarah Hall and Judy Hickes are available to see patients at the New Bern location. Please call the New Bern location at (252) 636-9800 to discuss your care.

Physical therapy centered on patient care In New Bern, North Carolina

physical therapy administrative staff

The physical therapists of Peak Performance Sports and Physical Therapy focus on patient health and wellbeing. The administrative support staff in New Bern, North Carolina make sure that the work behind the scenes is in order. From verifying insurance benefits to helping you understand your copay and deductible payments, the administrative staff work as hard as your physical therapists to ensure you have a positive physical therapy experience.

Insurance filing on behalf of patients

Dealing with insurance can be difficult. The support staff of Peak Performance Sports and Physical Therapy in New Bern, North Carolina can file claims for your primary, secondary and tertiary insurance plans. We will help you understand your benefits, but you are responsible for knowing your treatment limits. We accept a wide variety of insurance plans including:

  • Medicare
  • Tricare
  • Blue Cross Blue Shield of North Carolina
  • Cigna

Our medical billing staff will work with your insurance company to help resolve billing issues such as prior authorizations. Some insurance does not cover physical therapy. Private pay plans are available to those patients.

Coordinating with your doctor

You do not need a doctor’s referral to seek physical therapy treatment in the state of North Carolina. But, we will request to contact your primary care physician to coordinate treatment with your doctor. You get the best course of treatment by having another expert opinion.

Scheduling physical therapy with Peak Performance Sports and Physical Therapy in New Bern, North Carolina

The expert medical billing staff of Peak Performance Sports and Physical Therapy does more than file insurance paperwork. They coordinate with patients to set appointments and help manage payment plans. Their efforts help ensure that you have a positive experience with your physical therapy treatment.

Peak Performance Sports and Physical Therapy works with patients to create a customized treatment plan suited to meet your rehabilitation goals. If you have recently suffered an injury and are interested in exploring your physical therapy treatment options, contact Peak Performance Sports and Physical Therapy today to set up your initial appointment.